Troubleshooting Guide

In this troubleshooting section, we aim to guide you through resolving issues related to incorrect or incomplete installation of the Inductiva package or its dependencies. This guide assumes you’ve gone through all steps we’ve shared in the user console, and have faced some issues.

If you find bugs, need help, or want to talk to the developers, reach out to us on support@inductiva.ai

If you find any security issues, please report to security@inductiva.ai

Installation Failures

If you encounter issues installing the Inductiva API package, there are several steps you can take:

Ensure you have a working pip

pip install --upgrade pip

Use virtualenv or venv to isolate dependencies

If installing the package fails, you can retry it on a new Python virtual environment. A virtual environment allows you to have a fresh Python environment with isolated dependencies.

In your shell, run:

python -m venv <venv>

In that command, you should replace <venv> with the path (e.g., .venv) in which you would like to create the environment. Then, to activate the environment (again, correctly replacing <venv>), run:

For bash/zsh:

source <venv>/bin/activate

For cmd.exe (Windows):

<venv>\Scripts\activate.bat

For PowerShell (Windows):

<venv>\Scripts\Activate.ps1

After activating the virtual environment, you can install the package as described below:

pip install --upgrade inductiva